Balance, top-ups & auto-refill

Track your balance, top up, set auto-refill, and know what happens at zero.

Your credit balance is always visible, and Maark warns you well before you run low. This page covers how to watch and manage it. For pack sizes and prices, see the pricing page.

Where your balance lives

Your balance is shown persistently in the workspace — a widget with your current credits, your cycle reset date, and a quick path to top up. A billing settings tab holds the full history: every grant and every debit, so you can see exactly where credits went.

Low-balance warnings

When your balance drops to around 10% of your monthly grant, Maark warns you two ways:

An in-app banner, and
An email with an estimate of how many days are left before your calendar would pause, based on your current cadence.

The goal is that you are never surprised — you get a heads-up with time to act.

What happens at zero

If your balance reaches zero, Maark pauses gracefully rather than failing:

The content autopilot pauses, with a banner and an email telling you why.
Any billable action shows a top-up prompt instead of a bare error.
Everything resumes automatically the moment you top up, an auto-refill fires, or your cycle resets.

Nothing is lost — your work, drafts, and data all remain. Production simply waits until there are credits to spend.

Topping up

You can buy top-up packs self-serve at any time. Top-up credits roll over for up to 12 months (unlike monthly grants, which reset each cycle — see How credits work).

Auto-refill

If you would rather not think about it, turn on auto-refill:

Set a threshold — when your balance crosses it, a pack is purchased automatically.
Choose the pack size.
Set a monthly spend cap so auto-refill can never exceed what you are comfortable with.

If you hit your cap, auto-refill stops and Maark behaves as it does at zero balance — a graceful pause with a prompt — until the next cycle or a manual top-up.

For agencies

On the Agency track, all active sites share one pooled balance. If the pool hits zero, every active site's automation pauses with a single org-level notification — not a separate surprise per site. Archived sites are unaffected because they draw nothing.